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  • Amore Taste of Chicago delivered me an incorrect pizza (I ordered a XL white pizza with pepperoni and onion...I received an XL red sauce pizza with pepperoni and onion) And its .5 miles away and it took an hour for my incorrect order to arrive. Awesome! So I was beginning to call the restaurant to inform them of their error when suddenly the phone rings...its Amore. I was thinking "oh they must have left the white pizza on the counter and boxed up the wrong one" but to my dismay, they are calling to request my credit card number again because they mistyped it into the computer! So I took that chance to explain the pizza situation to them and I was presented with two options...they can come out and replace the pizza (which will take a considerable amount of time...more than an hour) or I can receive an $8 credit of the difference for next time. They told me they could not void out the previous order and charge me the correct amount,therefore stealing my money by forcing me to make an additional purchase to receive my money owed. This was definitely a one-star experience, but I must give 2 stars on account of the quality of the pizza which was delicious. If they can make things right I'd be willing to update the review later, but I need to see improvement in your attention to detail and way in which you handle your errors.
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