It's pretty difficult to find a good a/c company in the valley...1) there's so many of them and 2) there's so many bad ones!! We went through a lot of companies before we found Norris Air.... A few years ago, when we lived in Tempe, our a/c went out...the tech that came out told me that the compressor was bad and that they could fix it for the *low* price of $580!!! He couldn't tell me exactly what was wrong with the compressor, but said he was sure that replacing it would help. ??? I got a second opinion from Norris Air, having heard good reviews of them from a few people. Turns out that it wasn't the compressor and we had it fixed for $100. Since then, we've never used anyone else.
So, our air conditioning went out last weekend--why do these things always happen on weekends and in the middle of summer???? They were out in a few hours, scaled our steep roof, only charged us $75 for a weekend service call and the a/c was back up and running (w/a new capacitor). I'm just relieved that we finally found a company that's reliable and trustworthy in Phx!!