I traveled to Madison for a weekend with old friends and was really excited about checking out some of the local breweries.
We walked into this place Saturday afternoon. They were not terribly busy and we were served right away. I had the flight. We inquired about the tour and when the next one would start. We were told there was one that had just left, but that they were doing them more than every hour so to enjoy our drinks and we'd at least get in on the 3:00 tour. At no time did anyone offer to add our name to a list.
When 3:00 came, someone was walking around checking in with people drinking to see if they were coming on the tour. When we said yes we were asked for our names. She said we weren't on the list, so we would have to be on the next tour, which would be at 3:30.
So, we drank a little more and waited for the next tour. The 3:00 tour ended, and then the woman doing the tours started helping out behind the counter. I guess no 3:30 tour. Just before 4:00, a huge group of people came in that clearly had a tour appointment, so we left.
Really annoying.
The beers were fine. Nothing to write home about.