Their food is OK, just the location happens to be close so we really really wanted to make it our new Indian food place. But we just can't - they aren't remotely worth it.
Their food quality is like Russian roulette - you have no idea if it's gonna be good or whether you will have to get it remade. Their service used to be hideous, but depending on the guy you get maybe it won't be so bad.
We try to avoid going here only because consistent good service and food is hard to predict. It's too bad, because we opt for Indian take out from other places now than settle for mediocre experience in this restaurant.