I have been here a few times and each time I leave a little dissappointed.
I have been an Aveda customer for a few years now and every Aveda salon I have been to, I am used to being pampered like crazy. The "Aveda ritual" is a norm at every salon I have been to except for this one. It seems it might be an "extra" service on their menu but never something that has ever been offered to me or given to me without asking and I have never bothered to ask as I believe this is something that is supposed to be part and parcel of any Aveda salon.
I dropped my review down to 3 stars because I have asked about their massage service and their therapist was on site that particular day but she wasnt dressed for giving a massage according to her and therefore could no accommodate me. I found it odd and very unwilling to provide a service that a customer was willing to pay for.
After each visit, I have awaited that I be provided the correct services in the appropriate fashion and have not yet, so I think it is time to go look for another aveda salon.