Had a pleasant experience here the first time I went, so gave it another try after my 2nd visit was horrible. The third experience was just worse. The girl was extremely rude, I asked for a ranch at the window and she proceeded to moan out an OK, rolled her eyes, and heavily sighed as she closed the window. They were also all out of green tea and asked that I wait 5 minutes as they brewed a new batch. 5 minutes turned into 20. Furthermore, I opened my baked potato and the inside was black and completely rotten. No quality control of their products or proper training of their employees.