| rev:text
| - STAY AWAY!!! SERIOUSLY DONT WASTE YOUR $$
Being a native Chicagoan I had high hopes. As someone who has been a server and bartender for the last 10 years...I had mediocre expectations seeing as how it was game day. Walking in, the place was DEAD. I mean DEAD. The TVs were cool, the bar was nice and big...empty...nice big and empty. The restaurant was super empty. There were maybe a dozen people in here tops!
Our server was a millennial - so again mediocre expectations - even with the place being dead I was anticipating a half ass attempt. Maybe it was her unkept hair or the skirt she had on that was way to big...or that she dragged her feet when she walked as if to say "I seriously do not want to be here right now". I will nevermind the fact that she didn't even know whose football jersey she had on. Lol. The girl must have a severe allergy to smiling too because that was not happening.
The first round of beers took about 15 mins to get to our table. The waters ....about 20mins. Strange because beer comes in a bottle and water out of a tap. So...unless the entire bar was out of bottle openers and faucets...I can't see why this took so long. Whatever, overlooked it because I was anticipating authentic Chicago eats!!!
I ordered a Maxwell street polish. My boyfriend ordered a burger. His brother - a burger and his brothers wife - a salad. My boyfriend's brother had a plane to catch so we had time but not a ton of "waiting for our waitress to stop facebooking on the clock at the hostess stand" time.
The food came an hour later. AN HOUR for two burgers a salad and a freaking glorified hot dog. It takes less time to drive to Fry's, buy ground beef, heat the grill, make 2 burgers, chop a salad, and microwave a hot dog. Whatever, overlooking it because the food is going to be so good.......right?
NOT! NOT EVEN CLOSE! The burgers sat under the heat lamp in the kitchen window for what must have been an eternity, or at least thats what the burger texture told us. My polish sausage bun was so hard I could knock on the table with it. You know when you find old hot dog buns in the BACK of the pantry and say "oh we'll feed it to the birds bc its obviously old and stale", and when you do the buns just crumble into dust particles? THIS WAS MY BUN! The salad was "fine". SHOCKER
I ask the food runner (oh no wait she was the shift manager. Why the shift manager is running the food for the complacent millennial waitress is beyond me)- can you go get me another bun so i don't break my teeth on this thing. She says sure no problem and takes the entire basket of food away. My boyfriend's brother also asked for a new burger and asked to make it quick this time because he had a plane to catch. She whisks off into the kitchen and he and I wait. My boyfriend decided to keep his burger because he was starving and didn't want to hulk out in the restaurant. He ate a few bites of it and was completely grossed out. It was rubbery and the cheese was hard.
20 mins later still no new burger and no new hot dog bun. WTH!!!??!?! I go to the hostess station and the hostess is facing the corner texting on her phone. I stand and wait for her to finish......and wait........and wait........and shake my head giggle and wait. She turns around and says "OMG I'm so sorry....can i help you?" i tell her to finish her text, that I can wait. She laughs and says no its ok how can I help you. I ask to speak w/ a manager. She asks why and I want to say "to rat on you for texting at the hostess station kiddo", but tell her I have a question. I wait and wait and wait she never comes back. I walk BACK to my table and there's the manager...at the table. Wait she's the food runner? Apparently not...she's the shift manager. My boyfriend and his brother explain what an ordeal its been. She apologizes and brings a new burger and polish out. We asked what was going on in the kitchen and what is with the servers crap attitude? I mean not even pretending to be appreciative that she has a job! The manager kind of had the same attitude though. We got a very scripted apology and a $25 gift card. The manager said " i will make sure we take the second polish off your bill and the hamburger". I'm sorry the SECOND polish? I asked for a new bun not an entirely new polish sausage. Really? You really think you're doing me a solid by taking the second polish off the bill...as in...you were going to charge me for 2 but since we voiced our concerns w/ our service your manager in training etiquette and experience in customer service compelled you to "comp" the 2nd polish sausage? Get outta here.
We will NEVER come here again. We used the gift card to pay for the salad, the other burger that my boyfriend had 2 bites of, and the beers.
STAY AWAY FROM THIS RESTAURANT!!! THE STAFF IS TERRIBLE THE MGMT IS TERRIBLE THE FOOD IS TERRIBLE THE KITCHEN IS TERRIBLE. I could see if they were swamped...then maybe I wouldn't be so brutally honest but they weren't! NO EXCUSE!
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)