So bummed to be giving this rating.... I was a former fan of Valle Luna and was a frequent customer at the Cave Creek location. The restaurant was a meet up place for both family and friends for several years. My sister (who is an excellent cook) visits a few times a year from out of state and particularly enjoys their fundido. I moved to east Mesa a few years ago, but we made the trek last night over to north Phoenix to meet up with family at the Cave Creek Valle Luna. The service was painfully apathetic. We'd been seated a good 10-15 minutes and had to specifically request chips and salsa. There were no queries as to whether or not we wanted drink refills (after waiting a really long time to get our very basic drinks of water and cola). It took so long for my cousin to get her after dinner coffee that we could have ground the beans one at a time by hand and waited for an industrial sized urn to brew. The fundido was still good, but the refried beans that were one of the sides were actually scorched. What kind of reputable restaurant allows scorched food to be served? I won't be making the 30+ mile trip back in the future and am sad to lose this piece of a family tradition and a formerly great spot to meet up with friends.