There has been a lot of turnover in the service department at Desertautoplex which can lead to frustration as communications is a key principle for good customer service. After my most recent trip, I dropped of my coach with a list of about a dozen items to be resolved. My new service writer, Tom, was very open and candid and promised to keep me informed. Tom kept his word and provided me with updates along the way. I was also pleased the reasonable charges for some of the minor repairs. Because of Tom, I will return to this facility when I need service in the future.