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  • Photo Department - I have used walgreens for years for my picture prints. I had made an online order of prints from my wedding. The prints came out pretty horrible to the point I didn't want to bother framing them. I had first talked to a girl ( who was very nice and helpful) who doesn't work in that department so she took notes on what I was hoping they can do to hopefully make the pictures better. I've taken photography classes so I have an idea or two. I had gotten a call about an hour later and chatted with I believe the assistant manager. I felt like she was not willing to help and kept saying it's my photographer's fault on why the pictures came out the way it did. I was really not happy with the situation and her response. She had told me I can come in and talk with her but I would also have to bring documentation from my photographer allowing me to make the prints. I understood why she would need the document but felt more frustrated because I've never been asked this and felt like this was an excuse to try and not help me. I had never had this experience at rhe walgreens back in my old hometown. Shorter version...she did end up trying to help me and spent at least an hour (maybe more) trying to fix the pictures. Which is why I'm giving 4 stars. She had explained to me that walgreens has switched to "dry" process which might be a factor in the problem and it was harder for her to fix. I came to find out Target and CVS have the same process. (So I removed a star because of this new printing process.) I had tried Sam's Club a few days later to find that they do a "wet" process and the quality was much better! Walgreens does offer more options with editing photos though.
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