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  • I've been coming here since this casino opened! This Cafe has consistantly gone DOWN HILL RAPIDLY! Many years ago it was really good & management was professional and actually had standards. Nothing else was open but Fat Burger on Tuesday (5-12) around 11pm. So we made the mistake of eating at this cafe. So many things were wrong...ugh! Place was dead....only 2 or 3 people eating. We waited for 15 minutes to get seated while a server walked up to us and tossed some menus on the hostess counter and walked away. While the cashier stood there waiting for someone to pay there bill. Two other servers stood at end of bar with some guy in a suit who tried to appear to be a manager I guess. Anyway....we decided to grab a couple menus and seat ourselves. We sat at a booth near the other people that were eating and the server yells! "Can I help you?" While she stood at the end of the bar. I replied "Apparently we have to help ourselves!" And from here it was a complete and utter disaster! Our sever was so rude that I seriously considered smackin her! We ordered chicken fried steak dinner and fish & chips that the server claimed was amazing! OMG what a joke! The CFS was so burnt that you could lift it from your plate....drop it....and it literally shattered into pieces!!!!!!!! The potatos were old and cold.....and the green beans were disgusting!!!! You couldn't even eat it! Now lets get to the pathetic fish & chips. This clueless guy brings it out in a basket with 3 pieces of cold greasey fish with soggy thick coating that you could squeeze and watch the oil pour from it!!!!!! Fries....cold!!!!! They never brought us ketchup, tarter sauce or lemon!!!! Which we asked for immediately when the guy brought it out. Well he never came back. So after 10 minutes we saw our so-called server.....and asked her for it.....she said "I'm not the food runner!" I just about snatched her up by her neck!!!!! No Joke!!!!! At this point it didn't even matter anymore. None of the food we ordered was even edible. Our receipt said the servers name was RAMMIEN. But I don't know if that was the clueless guy that brought the inedible food out or the clueless broad that took our order and almost got her teeth knocked out! Either way....this place completely sucks! $32.04 down the drain! That so called manager that was there in the suit that stood around speaking spanish to everyone should be fired! Along with the staff and cooks! I would never ever go here again even if it were free!!!! I'm surprised the food & beverage managers allow this kind of service to continue at Green Valley Ranch. I can tell you that Tide's is very good. But this cafe should be shut down ASAP! They have ZERO STANDARDS!!!!
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