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  • The manager Eve Rodriguez is rude, disrespectful, and unprofessional! We ordered 6 pounds of shrimp and only 5 came out. We waived down several waiters and told them we haven't gotten our last pound. About an hour after waiting, we had to get up and stand at the kitchen until we got our last pound of shrimp... after our party was already done eating, the last person was left to eat alone once their food finally came out over an hour and a half after the other orders. That individual was also charged for an extra drink that wasn't ordered nor received when our bill finally came out after 10 minutes of waiting for the check. We asked them to remove the extra drink charge and comp the meal, but instead the manager decides to tell us there's nothing he can do for us. After talking, he agreed to 25% off. This is HORRIBLE CUSTOMER SERVICE ON THE PART OF THE MANAGER!!! Hope the owner & management talk to their workers and learn that the customer is always right, especially if they have them wait an hour and a half for food when the restaurant is only at half capacity. (On a side note, there was also another party that had to wait 2 hours for a missing item from their order) But at least the food was good?
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