This business is not professional; they treat customers as disposable. At best, they ignore bad reviews and at worst, they tell people to go elsewhere, that they can't please everyone, and that if they don't have anything nice to say they just shouldn't say anything at all.
This is not a good way to run a business. One woman named Angela wrote a negative review, only to get a slew of negative comments from another woman (calling her an "Asian princess", other profanities, and telling her to die). This woman continued to assume that another commenter eats cat as he was Chinese, and then call another commenter a "terrorist" because of his ethnicity. This woman was rewarded by Jule, who offered her and two others a free meal and thanked them for their "support".
While Jule claims they are not racist, their obvious support of someone who said such profanities shows otherwise.
Very disappointed with this establishment.