The absolute worst doctors office I have been to since I have been in Vegas. You wait for hours, even with an appointment. You have schedule office visits months in advance. The only reason I went there for so long is because Dr. Shin is an awesome doctor. HPN doesn't offer him as a PCP anymore, so there was no reason for me to continue to go there. The other doctors there do not want to do anything for you. They act like they are trying to save the insurance companies money. They make you wait forever, then rush you out. They are the perfect example of the worst health care system (Las Vegas) has to offer you. Avoid this place if at all possible. Dr. Shin still works in the urgent care here though, if you ever need it. He is great doctor and a good guy.