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| - 3 stars because it's a Monorail station stop, the rooms are pretty nice, they always send me great deals (just stayed in a 1,000 square foot room for $150/night).
They would have way better ratings, in my opinion, if their service was better. We arrived early, and the reservation staff informed us that the room was not ready yet. That's fine (we were early after all)....we went into the casino and gambled for a bit. He assured us that we would be able to check in after 3pm.
We get back in line after 3, and another staff member (with an attitude) tells us that the room is not ready and that she cannot (or will not) give us an estimated wait time. I mean, come on....I just want to unpack my stuff and get ready for my dinner, which I had reservations for.
The manager was even more unhelpful. She acted as if we were bothering her by asking her to give us some sort of time frame in which we would have to wander around the hotel like clean hobos. Eventually, she just ended up giving us the keys to another suite and making it seem like it was US (me and my sis) that requested THAT particular room. YOUR staff chose to put us in the room that wasn't ready!
So...we arrive at the room, and it kind of made up for the craptastic service. Super spacious. A parlor room that was huge, connected to a separate bedroom/reg. hotel room.
This was my third time staying at LV Hilton. I recommend it if you can avoid having issues with the staff.
I'd stay elsewhere if I got a better deal though.
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