Rude Service, Misquoted prices. Moving in 107 degree heat is never fun. Things are made much worse when the woman at the storage facility lies about the price. We had already been moving for hours when we arrived and were hot and sweaty. Naturally we were annoyed when the price of the unit was $40 more per month than she had told us over the phone.
The woman behind the desk was quoting storage sizes and costs so fast, her rapid firing seemed almost designed to confuse us. When my husband asked for clarification she was so rude that we got up and left. She seemed much more interested in watching her TV show and tending to her barking dogs than helping customers. We went to a different storage facility and got a lower quote and excellent customer service. I don't know what she had to be rude about, sitting in a nice air conditioned room with her dogs and her TV. We were the ones baking alive in the hot sun.