My card from Credit One Bank should be in transit to me and I"m already typing up a formal letter to close the account. Once it arrives I plan to call and cancel the card then cut it up and send it back by certified mail. I was already skeptical about how long it was taking for the card to arrive. It's been 10 days and it still hasn't come and their website doesn't have a "mailing date".
I've read too many bad reviews to even try and work with them. This isn't the only site I've been to where I've seen negative reviews, they are on every site where Credit One is discussed. I've worked too hard to reestablish my credit to take a chance with this company. Thank you to everyone for the reviews.