This Dunkin Donuts can never seem to get it togehther. After reading the other reviews I have found my visits to this location similar.
There is only ever one register open at a time and a decent sized line. So if you want one item but the person in front of you is ordering 10+ items, you will have to wait the entire time to place your order and be taken care of.
Today, a young gal (who I will leave unnamed) was cashiering. Bless her heart, she was just not having a good day. Her black makeup was smeared under her eyes, she was constantly ringing up wrong orders and one of the food preps had to keep yelling at her the whole time.
When it was my turn, she didn't even muster a hello or how are you. She just stood there and stared at me. I placed my order although she was extremely confused. She said a few times during taking peoples orders "this is my cue to be off and go home." I asked if I could get almond milk in my dink instead of regular milk and she said ok.
My drink came out and I saw it wasn't marked for almond milk so I asked the barista and she screamed at the cashier who then apologized because she forgot to mark almond milk. It wasn't really a big deal because I had time to wait for them to remake it.
I get that everyone has bad days, but in general this Dunkin donuts just never has it together. They also forgot my hash rows and my sandwich was burnt. Butttt the baristas were pretty sweet and made sure I had everything before I left.
The snicker doodle iced espresso was really yummy though!