This is not a review of the check-in/check out staff, but of the actual hotel itself. The staff was friendly. Housekeeping seemed a bit disorganized because they woke us up at 8:30am the day we were checking out and we had late check-out. The check-in/check out staff was super accommodating to the requests of our family. We were there for a family reunion/wedding.
The rooms were old and outdated. The cable tv kept flickering in and out. No pay-per-view and had very few channels. There is no restaurant on site and the closest restaurant was a mile away. The snacks were a bit on the pricey side. The granite was broken on the sink in the bathroom.
They do offer free Wi-Fi but it is shotty; they do offer premium Wi-Fi but we did not try it out as it was I believe $5.95 for the day.
If you are a T-Mobile Cell Phone customer it does not work very well in the hotel.
They do have a complimentary breakfast every morning from 6am to 10am which tasted pretty good.