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  • This place is very disorganized and I dread going in to renew my passport. The last time was 5 years ago. They now require an appointment which I guess is good but when I showed up with my pictures, passport and money they just gave me a bunch of forms and sent me away to come back another day. Sucks. So I suggest: Go to their web site www.sre.gob.mx/phoenix Download the passport form: "Solicitud De Pasaporte Ordinario Mexicano (OP-5)" fill it out in its entirety. Then call the phone number to make the appointment 1-877-639-4835 This will save you a trip and disappointment. Note the requirements for a brand new passport as they are extensive (not covered here). For a renewal as in my case, you need the old passport, pictures and $101 dollars cash only for the six years. Now be prepared to furnish the additional documents as follows: Copies, both sides and show original of AZ Drivers License on ONE page only (B&W ok) Copies, both sides and show original Resident Alien Card on ONE page. Copy of birth certificate (if passport has been expired for some time) and be able to show the original Copies and originals of any Mexican cards (voter card, license, etc) as you feel may be needed depending on your situation NOTE THIS: The instructions on the web site and the flier are wrong: they state that you only need copies in Black and White of pages 1 through 5 of the old passport. This is not true, they need those but they also need a copy of the last page of the old passport so you are better off bringing copies of ALL the pages of the old passport. Here are some points to keep in mind to make your visit less painful: * If your appointment is 8am (first thing in the morning) you do NOT need to stand in line with everyone else. The official told me to stand in line and then later the security guard said they would start screening people with appointments first. This caused a frenzy as people got out of line who had one and those that did not and did not know they needed one got mad and started arguing with security. * Don't bring a jacket I don't care how cold it is as any little thing will set off the metal detector so you will have to take it off and any jewelry, watch, phone, keys, belt, etc. I still set the damn thing off each time I went back (and I had to go back three times as they kept making me get copies of this and copies of that) * As soon as you get in the building go to "information" nowhere in this building does it say that you need to get a number from them, have them inspect your forms and wait for that number to be called even if you have an appointment. When the official asked me how long I wanted the passport for I said "The longer the better so I don't have to come back to this place"...OK I didn't say that but I was thinking it. Enjoy your friendly local consulate. Viva Mexico.
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