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  • The food here was good, the waiter we had was excellent. The price for lunch was reasonable. However, the experience was tainted by an EXTREMELY rude person working there. Not sure if he was a manager or server but wow, what an snarky 'tude on that one. Backstory, arrived with wife and baby -- noticed an empty patio table. Asked the hostess for that table. She said it needed to be cleared but no problem .. "wait 2 minutes" .. then she disappears. Literally 10 minutes later and still that table was not cleared and we're just waiting ... in comes the guy in question asking if we've been helped (which was a good start, to his credit) .. when I recapped the situation, pointed out the empty table and said we had been waiting for the hostess .. he snapped back with "we appreciate patience" (said in a very rude tone). I was surprised and pretty much bit my tongue (I have worked in restaurants and know how some of these guys will seek out "revenge" -- better to file it away for yelp readers). GSC: yes you were busy, but you won't be in the future if this kind of treatment of your customers becomes the norm. The guy's response would have been fine with the appropriate tone (polite, apologetic) vs turning it around on me. After the "encounter" they should have offered a free beverage or whatever to smooth things over (it was tense as we were seated). Food was good, waiter was very good .. but the brush up with your other employee made it a two star experience. You can't be a dick to customers and think that the encounter doesn't leave the walls of your establishment and will not come back to bite you -- not in 2015. If it were me I would have offered some item that costs them $2 or less and it would have shown me something and I would have left a much more positive review.
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