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http://www.openvoc.eu/poi#funnyReviews
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  • The service here is horrible. They are liars about wait time. I made an appointment for an oil change and waited 3 hours and got no oil change. 2.5 hours after I arrived I was informed they didn't have my filter. The service guy even admitted he didn't even look at my car til 1 HR and 45 minutes AFTER I arrived. He knew I was in the waiting area and I made an appointment. He could have told me then but said they looked for another filter for 45 minutes before they came to tell me. They said I had to come back the next day after they ordered the filter. Desperate for an oil change, because my dealership had no appointments available, I come back the next day and the service guy says it will only take an hour. 30 minutes later I see my car exactly where I parked it. So I complain. I see someone get in. Then 20 minutes later my car only moved one spot! I didn't see it because there was a truck blocking it. I get up to complain again and finally my car is getting the oil change after 50 minutes. Then I wait some more. Nearly 2 hours go by its finally done. But I end up waiting 20 more minutes because they didnt know how to reset my service light. Icing on the cake they didn't even figure it out. I never want to come back.
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