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| - Awful, awful, awful! Kindness gets you nowhere. I am not trying to be malicious; I just truly do not want anyone else to feel the way I felt living here. I have never felt more helpless, frustrated and disrespected in my life. I was so excited to move into this complex. After I toured, I didn't even look anywhere else. This was my first mistake. Do your research, there are thousands of negative reviews of Mark Taylor properties out there and they are all VERY accurate. The staff is only interested in getting you to sign the contract, after that, you are very much on your own. My unit leaked consistently all summer long in about 5 different areas. It took over a month and 3 different attempts (I think, but I don't know because the staff doesn't leave notice when they enter your apartment) to fix the leaks. The staff left my front door wide open all day after entering to do maintenance and then tried to avoid taking responsibility for it. My brand new bike was stolen out of a locked bike rack by the landscaping staff. My initial calls the front office about this were ignored, when I finally got in touch with them they tried to tell me that according the security tapes, my bike was never there. I had to ask them to review to tapes; they made no attempts to help me. I did not file a police report (second mistake!) I've have 3 flat tires since moving into @51 due to the construction. You will note that the budget for the complex was spent on the pool, things such as the windows, doors, gates and locks are all prone to breaking. Honestly, this complex was never finished. There's no seating around the grills, the restaurant and bar I was promised never opened. This place is shady, and the staff is trained in avoiding taking responsibility for any issues that arise. If you do decide to live here, my advice is prepare to be nickel and dimed for everything, document everything and if something illegal happens, get the police involved. Oh, and be prepared to be bombarded with rude mass e-mails from the staff. I gave them every chance to make things right with me and maybe that was where I went wrong, but you will never hear anything but "no" from these people. This whole experience left me in a sad spot for a while but at the end of the day, I broke my lease and am on to much better things. FYI, even if you have a valid reason for breaking your lease, such as I had, you will still end up paying over $1,000. This is not a standard practice; Mark Taylor has let OTHER people out of their lease, just not me. Do yourself a favor and go for a real luxury apartment complex (there are tons!) and let this one continue to fail.
P.S. - what's with the sarcastic responses from the "business manager" on all these reviews? I read them all, and they are accurate. This is the kind of disrespect you can expect living at @51.
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