Not a horrible experience...but I've had better.
The room layout was ok, big and noisy. Sitting upstairs gets you away from the bulk of the arcade noise, but not all of it.
Waitress was very friendly although getting drinks took a LONG time.
Ordered food - it arrived in a relatively ok timeline. (seemed a bit slow)
I ordered the lobster poutine from the poutine bar.
Lobster was not fresh, tasted very much of the can it had been sitting in on a shelf for probably the last 6 months.
The gravy was watery and luke-warm, fries were cold and soggy.
Thankfully I DID have several beers to wash it down with so it wasn't a complete loss. I'm just bummed that for $20 for that order of poutine I didn't get fresh hot food.
I'll probably be back because it is a fun place (arcade etc) but I'll try some other food next time. Or even just regular poutine. My friends I was with all seemed to enjoy theirs very much.