I bought my boyfriend a $10 for $20 deal and did not realize until I read the very fine print that it was not good for product. I called and spoke with Ashley and he said he would call his boss and get back to me to see if they could do anything.
He called me back a few minutes later. Seemed like he wanted to be able to let me use the deal, but his boss was not having it. He said I could contact yelp for a refund.
3 stars for Ashley's excellent customer service!
Oh and btw, 10 days on the refund. Oh well.