This place is a joke. Bought a groupon for it about a month ago and planned to use it before I left on vacation for 4th of July weekend. Made an appointment for last Saturday and received a call a mere 30 minutes before my appointment to tell me that I need to reschedule because his employee was sick. Not happy about it, but what can you do so I made a new appointment for Tuesday. 20 minutes before my appointment got a call telling me that his employee was MIA and could we reschedule again. I agreed and we set it up for the next day. Wednesday evening rolls around and he calls me 45 minutes before my appointment to tell me there was a flood in the facility and could we reschedule again. ARE YOU KIDDING ME? I told him thanks anyway but I was just going to get a refund from groupon...and he had the gall to HANG UP on me. No trying to persuade me or apologize or anything. This, my friends, is the reason companies go out of business- they can't even get customers in the door...wish I had been able to get the treatment before my trip though.