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  • I'm delighted to have found In-Home Appliance Service after being stood-up by my long time repair service (see my other review here). Mike was responsive and accommodating to make sure he got to me the same day, despite his own scheduling challenges for the day. The service charge was reasonable, and I received honest (not self-serving) advice (that he could fix my fridge, but it would not be cost effective and he would not advise it, and gave great recommendations on what to buy). Mike is a pleasure to do business with. And the company has been in business since 1974, with a perfect record with BBB - a remarkable feat in this line of work, I'm sure! The only reason I'm giving them 4 stars rather than 5 is because of my limited experience with them. As things break down around here, I suspect I'll be popping back in to upgrade them to 5 stars... but hopefully not too soon! ;-)
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