| rev:text
| - "She barely knew your name"
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Quick Review
+ Service -- in the morning -- is great.
+/- Smoothies are alright. Aaaaight. Service during lunchtime is hit or miss. Don't come here in a rush. Like at all ...
- Free smoothie during birthday was not honoured. Check the check-ins, yo. I ain't a newbie. They wouldn't honour a single birthday freebie for a stupid ass reason and I will never set foot in here again. One-star all up in yo' face!
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I am not necessarily proud of this, but I have tried nearly every smoothie and sandwich on the menu. Not every smoothie at some Tropical Smoothie Café® at some point, but almost every smoothie from their menu exclusively at this location.
Why? Well ... ain't shit else open (besides McDonald's®) around here that early. And I need shit to eat early. It is right across the street from the CSN campus.
Service is fine in the morning.
Now, what is my proverbial beef here? I've been here dozens and dozens and dozens of times (verified check-ins: 58, although I have been here more times than that) after all.
I received a birthday email for being in their E-Club (which is worthless, by the way [not just because they won't honour what is sent, but because there is no point to it]) and printed it out like a good lil' soldier.
Pro Tip: The E-Club is useless. Don't join it.
For whatever reason (I am not IT), my name did not print with the stupid email. I don't know. Don't really care. My name is on my ID card and I have the printed electronic mail. If one would go through the trouble of searching for the email template just to ... what ... photoshop someone's name off of it ... don't you think that you would just also insert one's own fucking name in there? I mean: seriously.
Pro Tip: Photoshop your fucking name on there if it prints sans.
No one accused me of photoshopping another person's name off of it; however, how else would it be nameless if they are insistent that they are never sent that way and they cannot honour it. The manager said fuck off in not so many words.
I had been here over sixty fucking times in a relative short period of time. If they shit on a regular customer like that, what kind of service do you think you will get while going through the drive-thru or just dropping in one day.
Possibly the second worst run Tropical Smoothie Cafe® on Planet Earth* ....
*Second last to the Red Rock Resort one.
I don't play games: enjoy your one-star from a long-time customer that will never patronise this location again. Cheers!
Pro Tip: Ask for the manager to be fired.
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Rating: One-star, "Eek! Methinks not." (Consider this a corrective mechanism.)
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