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  • Well let me start by saying the food isn't the issue it's the people that work there. I was there with my 2 year old granddaughter and her mother. We were served our food and I received only one small Taco. When I told the server by the name of Rhain that I thought there were 3 to an order is when everything went wrong. He was so rude and condescending to me that I asked his if this was his first job? He stated "no it's not now what you do you got"??? When I asked to speak to his manager a server came out by the name of Mercedes, ( who I remember from a previous visit because she was crying over her boyfriend when she served us). Her name tag stated that she was only the lead server so I asked her for the managers name and telephone number. She would not give it too me and started to defend Rhain when she was not even there while he was speaking to me. I know they have a manager there someone who could deal with this issue. She even went so far to tell me that there are cameras and I was coming after her?? Really I am a 60 year old lady holding my 2 year old granddaughter. This is when my daughter in-law got upset and told her how wrong she was. The young man Rhain who was rude in the first place yell that he was calling his step mother to come down and get us. Because I have my granddaughter I thought is best just to leave. This is no way to run a business! And because of their actions toward myself and my family I will never return to a Rubio's again. I will share my story with everyone that I know and also post these actions on Social Media! Both should have been fired on the spot!
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