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| - I've been I customer since this Zips location opened. Zips prices are unbeatable. Great place for dry cleaning that needs no special attention. If your garment needs special attention, such as spot/stain removal, there is a 50% chance the item will be properly cared for. If your garment has any unique designs or patterns that you wouldn't feel comfortable running a hot iron over, DO NOT TAKE TO ZIPS! I had a sport coat with a rubberized stripe that was melted. This is a high volume cleaner and I assume they don't take the time to read every detail listed on the care label. The staff is generally friendly but can occasionally struggle with attention. Some of the employees take pride in there job, and will patiently listen as you tell them about any issues with the garment. Others, just want to get you back out the door and don't even pretend to listen. On my last visit, I had 2 items that came back with issues. When I took them back to the store, the gentleman assisting me was too busy making excuses to listen to me. He didn't even give me a chance to point out the stains on the pants. The stains never got pre-treated and the stains were there for me at pickup. As I said before, Zips is great for your simple drop off, no attention needed, dry cleaning. Anything that needs attention or is even slightly unique, I would not take to Zips
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