Background: we've been coming to green for over 5 years and have patronized both their locations and talked them up with our friends and family.
The Good: these guys still make the best non-meat meat in the business (IMO).
The not-so-good: the last 3 or 4 times we've come here things seem too be deteriorating in terms of food and service. Today we ordered fries, the BFF sandwich and the Street Taco special. We waited almost 30 min (the guy before us had 2 beers waiting for his order!) when it arrived, the fries and my sandwich were barely warm. WTH!
Hope they get their act together and don't simply rest on their laurels because I want to support them by they need to earn that support.