As Stein Mart goes this one is A-OK. It is a few miles from the hotel I stay in when I am flying in and out of PHX. I am never overly impressed with the service on the floor it is not something that Stein Mart does but when It comes to exchanges/returns which is what I had to do when I was here last they were good.
I look at these stores as kind of an upscale Marshalls or TJMaxx with more clothes and less housewares and kids.
I always find at least one thing I dont want to leave with out. I wish there were more stores in the NE only one even reasonably close to me and that is still a hour and a half away...although that may be a blessing in disguise.