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  • I'm really disappointed in this place and will never be returning. I ordered the same dish every time I came for a few months - vegetarian bean curd bi bim bop. I always requested no egg, no meat, just vegetables. I also always place my order with the same man - who appears to be the owner or manager. The last time I went, I decided to dine in with a friend and ordered bean curd bi bim bop. He asked me something after I said bean curd bi bim bop that I didn't quite understand. So I repeated to him, please just the bean curd, nothing else. I also pointed at the bean curd bi bim bop listing on the menu. When the food came out, I checked the dish and it had a pile of gray meat on top. I called the man over and politely said that I had ordered just bean curd. He became angry and almost shouted that I had ordered beef. I told him that I was sorry for the misunderstanding but I always order vegetarian - no meat - just bean curd. He snatched the dish away and went to the counter where he began banging things around angrily. A minute later (obviously not enough time to re-fire a dish) a different server placed a bowl in front of me. I searched through the food before eating and found more strips of gray meat throughout. Apparently, they had just scooped out the top of the same dish and served it to me again. I was incredibly embarrassed and disappointed. Based on the reaction I received from the manager/owner I did not expect that any further questions or complaints would be met in a productive way. We ended up paying our entire ticket (including the inedible bi bim bop) and promptly leaving to go get food somewhere else. Mistakes happen all the time, but the reaction I received at politely asking for the correct dish was abhorrent and not any way to run a restaurant. If you would like an enjoyable, pleasant meal without an irate and unreasonable staff, I would suggest going elsewhere.
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