i had been going to dog town since they opened and i should have learned from my first experince. the first time i went the did not cut my dog the way i liked, but because of the prices i continued to go there. my poodle shih tzu mix was tramuatized after the almost skinned her to her meat she was depreesed for months...because i was new to the area and unaware of any other grommers i took her there one last time and this time i requested that she not be cut so low about five mins after droppping her off i had to return and get her because they guy that worked there was so rude and didnt explan that because she was a lil matted the would have to cut her a lil lower than what i requested ....however i did take my dog to another groomer and the did a dematting treatment and she was able to be cut just the way i like it....so spare ur dog the horror of this dog town its not worth it!!!!!