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  • I visited Hyde Park on the North Shore in early October on a Saturday night. There was a Pitt Football game at Heinz Field nearby so it was busy. My partner made the reservation and the table we got was very nice. It was a huge booth near the kitchen. It offered some privacy and allowed a nice view of the dining area. The service was fine, not excellent, which was disappointing for such a high priced restaurant. It was one of those "feast or famine" scenarios where we were either being barraged by not one but two waitresses, a water person, the manager, and the hostess or no one was around for 20 minute stretches when it was time to order or we needed something at the table. My real issue with the wait staff was this: I didn't get that warm and fuzzy feeling from anyone that served us. It was purely perfunctory service without any real concern for our experience. It made it feel too "chainlike" instead of special which is what you want to feel when you are shelling out $250 for dinner for two. I know it IS a chain but it should not FEEL like a chain for that kind of money. I think the staff thought it was my partner's birthday because she sat in the middle of the booth rather than the end which proved awkward later on when they brought a complimentary slice of chocolate cake with a candle (nice gesture but should have checked with the waitress to find out if we already ordered dessert - which we had). The manager (I think) showed up with the cake when I was getting up to leave for the ladies room and proceeded to present it to my partner. Don't assume if you don't know would be my advice for them in such situations. The food was good - especially the corn side and the cheesy potatoes. The meats were very high quality and could have been seasoned better. I had the Rooney style filet which was very delicious. The apple pie dessert with vanilla ice cream was off the chart delicious - they make them to order so they arrive piping hot and crunchy with creamy ice cream melting over it. I know a lot of reviewers really liked their experience so maybe this was an anomaly or an issue on a busy football Saturday but I do not think I'll be back. There are too many other excellent steak places in Pittsburgh with excellent personable service.
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