I have been to this location a few time the past 6 months. By mother-in-law moved to a new home less than .5 miles away.
I understand waiting your turn but last night a 5:35pm when we arrive it was not that busy. Two young girls and a middle age man could not figure out the simple task of taking names as people arrive and seating them as table come up.
My wife asked 2x to add our name to the list but they were so flustered with the 12 people waiting it was a mess.
At one point I was standing in front of the desk, when someone walked in and she asked him his name and added it to the list. I am 6 foot 3 and weigh 275 pound so I am hard to miss.
At that point I turned to my wife who was sitting on the bench to get up because we were leaving. I said this loud enough for her to hear to see if it matter but it did not.
My internal struggle is I like to food......