I love this restaurant :) My husband and I come here on special occasions from time to time, and recently I also did a menu tasting for my dad's birthday. I've tried their winterlicious menu recently too. Service on the whole is pretty good - sometimes it takes a bit of time to find our server to get things, but it could also be because the restaurant is busy at times too. Ambiance is great, it's not too loud even though i'ts located in the lobby, and the lighting and decor of the restaurant was quite clean and not too bright. The food itself is great. the flavours go really well together, and usually I don't find the food too overseasoned, which tends to happen a lot at restaurants. There are always so many components on the dish, but when paired altogether, it's quite cohesive - I love the combinations! The dishes are usually plated beautifully (you can see all the photos I've put up). Their chicken is quite juicy, and the braised short rib/pork belly dishes are so good. I don't think I've ever tried anything I didn't like yet. I would say consider menu tasting if you really want to see the potential of the food here at the restaurant. This place is definitely a treat for me whenever I feel like having a delicious meal downtown :)