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  • Transferred in from Ohio where we got excellent service. Picked the Banfield on 24th street and baseline because of close proximity to my home however that proved to be a mistake. I requested my dogs nail be clipped, who better to do it then the vet? When I scheduled his check up I stated I wanted his nails clipped. When I received appointment confirmation call I again said I wanted his nails clipped. When I dropped him off I filled out a piece of paper and wrote to clip his nails and told the receptionist. Was called to pick him up and when I got there I didn't see on his paperwork if his nails were clipped. I asked, I was told "oh I'm not sure". What???? Terrible service. Turns out they didn't clip his nails. I'll be transferring to another vet.
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