I'm not a Honda customer but I've been there from the moment my friend stepped in to the moment he signed. Probably the most frustrating, aggressive and time consuming dealership I've ever been too. The only help, was our sales rep..besides him, the sales manager we first had to deal with was beyond rude and brutal. Even as I'm writing this, I'm listening to someone pressure a customer into giving them money. Really Honda? Send someone here to help these guys step their game up. Also, to everyone else reading this.. Do yourself a favour.. Read everything people of written about this place and look at how bad it actually is. Go somewhere else.. Markham, Toronto, Willowdale, take a trip down to Windsor if you feel like it.. Just don't come here.