I needed to ship a large item and chose to use UPS over the Post Office. I have been in this store a couple of times to pick up business packages for my husband but this was my first time to use them to ship an item. There was one other person in line ahead of me but I didn't have to wait long. A young man named Jimi waited on me. He was very nice. He asked me a few questions about my package and had me initial some paperwork. It was nice to have great customer service. You don't really get that at the post office. I waited to post my review because I wanted to see how delivery of my package went. I found out that it arrived exactly when I was told it would. It was not damaged or banged up in any way. That was great to hear. The store itself carries lots of items to meet your shipping needs and they will even pack your item(s) for you if needed. The store is very clean and I'm pleased it is so close to my house. I will probably be using it to ship most of my items from now on.