3 stars cause everyone is really nice and helpful from the moment you walk in. There was someone by the door who greeted me and directed me to the location of where I needed to find my thumb tack. Which was really nice. But the only thing I think they should work on is maybe training the employees to work faster on cashing people out, cause I had to wait 10 min in line when there was only 1 person ahead of me. I saw that the people ahead didn't have much to purchase. so I didn't know why it took so long to cash them. Plus I think their AC wasn't working cause it was really hot in the store so I was trying to get out as fast as possible. But overall all the employees are very nice and helpful