Couldn't have asked for a better experience. Teelo and friends hooked us up with a great Jamis Trail X for our outrageously fast-growing 11 year old son. Not only was there no upsell pressure (only a quick pros and cons overview of the Jamis line), but we got a great trade-in price for his very low mileage (now outgrown) 2013 Trek. BD even shared the bluebook screen with us to support the value. Don't even THINK about a trip to a big box if this place is within a 45 min drive. If you live in the South 'burbs like we do, it's in your backyard!