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  • I previously posted the following review of this place...which still stands... Perfectly Unethical...Poor customer service. I have three children that attend(ed) ASU; and each one of them has a horror story about Sun Devil Auto. They keep getting suckered in with low price oil changes, and then are convinced that major items need repaired at ridiculous prices. I finally forbid them to go back...I know they should be smarter than that, but this place makes a living off of taking advantage of college kids!! Upon posting the review...I received the following note from YELP... We wanted to let you know that we've removed your reviews of Sun Devil Auto. The content was brought to our attention by the Yelp community, and we found that it fell outside our Content Guidelines because it appeared to be primarily based on someone else's customer experiences. So, let me be clear...I WAS THE ONE PAYING FOR THE SERVICES...AND IN FACT, I WENT TO THE BUSINESS TO DISCUSS THEIR PRACTICES, TO WHICH THEY SAID, "WE PROVIDE THESE LOW COST OIL CHANGES FOR A REASON...TO EVALUATE YOUR CAR AND TO GET ADDITIONAL WORK" when I said that I understood, but if my child has the ability to replace a hose themselves (for approximately $15.00) I did not want them to have Sun Devil Auto do it for EXPONENTIALLY MORE (I would put the quoted cost, but I can no longer find the quote, and I don't want to exaggerate). The next time that my son took his car in for an oil change, they let the car sit there from 7:00 am until close, and then told my son..."Sorry, we couldn't get to your car"...I was present when my son went to pick up the car, therefore, this is a FIRST HAND EXPERIENCE...this was the moment that I forbid any of my children from going to Sun Devil Auto. I could share similar experiences of outrageous quotes which stemmed from completion of routine maintenance activities. But I feel that I have used up too much space. Please know that I only review a business if it is EXCEPTIONALLY GOOD (see my review of the Running Iron CafĂ© in Fallon Nevada) or UNACCEPTABLY BAD, in some way... Please don't remove this review YELP!...or you will essentially be violating your mission...People can evaluate my review along with the positive reviews of this business and make an informed decision.
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