I've given this location multiple tries to get it right, but they fail each time. The moment you walk in you're instantly cold with how low they keep the AC, service is okay but each server we've had is very quiet & awkward. No joke, food has been cold literally every single visit I've been there. Manager didn't seem to care when we brought it to his attention. Their customer service sent me a certificate to give them another chance, but the code provided was apparently "already used" (per the staff). 2 stars because the salad bar isn't bad, but won't be returning.