Food ok. Customer service horrible. Will not be returning.
Group of 6. Ordered 1 salad right away - took 40min to arrive. (40min for a salad?!!) Ordered mains within 15min of arrival - took 2 hours (I am not exaggerating) to arrive. Yes, resto was full but that's only 15 people!
The gentleman serving clearly doesn't give a flying fig about customer experience. The wife's cooking is decent.
During our dinner, the next table were a couple with 2 kids. We saw them bring dinner for the kids in tupperware containers which the kids ate while waiting for food to arrive. They also brought toys and books for the kids. So, the long wait seems not to be unique to us.
Previously we had tried calling on 3 different occasions over the course of 7 months to order pick up... but the gentleman just picks up and says today we are closed. Unprofessional.
Do not go to East Africa if hungry - you will grow old before your food arrives.