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| - I've been waiting to complete my Open Water certification to write this review, and it's been a long time in coming (completely my fault, not theirs). I found All Wet via Groupon, because I'd been trying to find the time and money to get certified. Groupon brought me in, but there are several other reasons why I'll go back.
First, they are very accommodating. I had a few scheduling issues, and they were more than happy to work with me. I had to reschedule my whole class when an unexpected trip came up, and they got me into the next available spot. Then I accidentally double-booked myself for the Saturday of the Friday-Sunday class. One of the instructors met with me the following Wednesday to go over the material I missed so I could take the written test. It was awesome that they were willing to do that, or I'd have had to reschedule again! Then, I got sick just before the lake dive. It can be dangerous to dive with any head congestion, so I was urged to duck out of that trip. The holidays came up right after that, and by the time I got myself back over there to reschedule, almost 3 months had gone by. Again, it was no problem and they got me right in to the next available class.
If I had one complaint, it would be that I didn't know exactly what to expect when I went in to redeem my Groupon, and it seemed like they expected that I would. That led to a few surprises (especially considering the long delay between that meeting and the first class...verbal instructions were forgotten). I would have loved a written syllabus of what was to come, what was expected of me, what I'd need to buy/rent and when I'd need it, and all maps and instructions and paperwork all included in one nice little bundle, for everything from that moment until I physically receive my certification card. It was nothing that asking a few questions didn't solve (and they are very happy to answer any kind of question, in person or on the phone) but I can see that there might be some stuff that someone inexperienced wouldn't even consider to ask beforehand.
My favorite thing about All Wet is the instructors. Through my whole process I worked with Brett (the owner), and 5 other diving instructors. Each one was clearly knowledgable, obviously loved what they did, was friendly and supportive, and made the class a lot of fun. They understand that each person is in a different place going in to this, and they are willing to provide one-on-one assistance if necessary. They really want everyone to have fun and be safe.
I'm very excited to work with All Wet in the future. I want to get my Advanced Open Water certification and hopefully take some specialty courses, and I'll definitely do that here. Eventually I'll start investing in my own gear, but until then, they rent out equipment for reasonable costs. I really want to continue on in this hobby, and I'm glad there's a great local dive shop, since we're hundreds of miles from the nearest ocean. I highly recommend All Wet Scuba!
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