Well, I am generally a fan of Ulta, but I was seriously disappointed with my last visit there. I was on the hunt for some red lipstick and also a good dry shampoo and I needed some advice on both.
I walked into the store and there were TONS of employees. I mean, they outnumbered customers by 5 to 1 probably. I was welcomed immediately, and then that's the last I heard from anyone. I was looking at cosmetics and started looking around for help. There was a small group of girls chit-chatting nearby and I tried to make eye contact, but none would even look over. So then I started wandering around near the dry shampoos, but there were just too many choices. I ended up leaving the store without buying anything because nobody ever asked if I needed help....not only that, but they were too involved in their personal conversations to apparently even notice that someone might need assistance. So frustrating! There are just too many other options (and nearby) where I can go and receive immediate assistance from friendly staff. Sorry (not sorry) Ulta, but I won't be back!