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About: http://data.yelp.com/Review/id/fDxux-BJU2jwcY3W-0aKZw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-09-07 00:00:00 (xsd:dateTime)
itemReviewed	Bob Evans
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Went around 6:30 pm last night. (Sunday) I was surprised to find only a few cars in the parking lot. Came in with my boyfriend and our 2 kids. There was only two other tables, so I figured since there was four waitresses/ waiters that we would get good service and our food fast...Boy was I wrong! After being seated two more tables were seated around us. After looking through the menu I looked up and noticed that the other two tables had drinks and one was ordering. Asked the waiter who was our waitress. He replied it was one of the other waitresses but he would try to serve us. By the time we got our drinks, before ordering, I noticed the table that came 5 minutes behind us was already eating. We finally got to order. The waiter returned to tell us there was an up charge for our salads. Ok. I'm a waitress myself so I said that was fine and tried to give him some slack because we were not supposed to be his table anyways. Things just got worse. He brought us the bread. Banana bread and biscuits. Banana bread was excellent. Biscuits were hard as a rock. I literally could have thrown it and busted out a window. Received rolls instead after complaining. Our drinks were empty at this point. Later our food arrived. BEFORE the salads we were charged extra for. My child was given pancakes without syrup. My boyfriend and I both ordered. Turkey and dressing. His was 6.99 with one side. Mine was 10.99 with two sides. I was told by the staff that the more expensive plate was double the amount of turkey and dressing. They arrived looking exactly the same. Our drinks were still empty. I asked the waiter to see the manager. A female assistant manager ( whose name I cannot remember) arrived. I explained the whole situation to her. She replied that there was no excuse for the mix up with the wait staff. But insisted my plate had twice as much as his. Umm....I was looking at it and no it did not. So i paid four more dollars to have green beans??? She then asked what else she could do. So I said more drinks and syrup for my kid would be nice. She returned with the items. Never offered to fix the plate or discount it. Never apologized and then went on. She returned later and asked if we wanted to take some biscuits home with us. They were fresh. That's nice and all but my boyfriend ordered biscuits initially. So was that supposed to give me satisfaction for the horrible experience we had there? Not for me. Our waiter was very apologetic and nice. I believe his name was Marcus. It was not his fault. It was failure from the other wait staff and management. By him taking us on instead of who was assigned to us, it made him crazy busy. Which I don't understand because if there's 6 tables total and 4 waitresses and 1 assistant manager it still should have been no problem. Where's there teamwork people? Not present in this restaurant! So in the end we got 3 free biscuits. Which we were supposed to have in the beginning. No discount offered at all. And the best thing about it was the turkey and dressing or maybe the salads gave my boyfriend and I both stomach problems ( that's putting it very mildly!) We will never be returning to this restaurant! The assistant manager wasn't managing anything. If u see someone falling behind because of someone else's mistake, send someone else to help him or do it yourself! Isn't that essentially what you are paid for????
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Amity

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