The staff was great and very friendly. They wanted to make sure I was satisfied in everyway possible. For a donut shop, I feel like their coffee selection and equipment was not what it should have been. The donuts were good, but heavy. I personally like a lighter and fluffier donut. These donuts were dense and because they were dense seemed to hold more of the oil they were cooked in. Everyone has their own preference, I did enjoy them none the less.