This coffee rocks! We originally bought the regular beans at Sam's Club but they stopped carrying it (go figure). Thankfully because of the internet, I found that Zavida had their own website, roasters, etc. so I was thrilled.
I purchase at least three 2-lbs bags at a time and with the last order, the shipper apparently severely damaged the box - one of the bags was slit with loose beans in the bottom and even beans in the re-taping of the exterior of the box.
I notified Zavida so they could bring it to their shipper's attention and their customer service is so great that Zavida shipped complimentary replacement beans to us. I thought that was really upstanding and I tell everyone I know about the great coffee and ease of dealing with this company.
My only lament is that Toronto is so far away, I can't experience it in person.....yet.
Thank you.